Cheap Bud FAQ – Answers to Your Most Common Cannabis Questions
Welcome to the Cheap Bud FAQ page! We’ve gathered the most frequently asked questions to help you understand everything from shipping and payment to product details and support. For even more details, visit our Privacy and Security page.
Where do you deliver?
We deliver cannabis orders Canada-wide, ensuring customers in every province and territory have access to premium products. Delivery windows vary depending on your location, but rest assured, we aim for fast, discreet service.
How long do flowers stay fresh?
With proper care, most cannabis flowers stay fresh for 5–7 days. We recommend trimming the stems and changing the water daily to keep your products at peak quality, ensuring you get the best experience possible.
Can I send cannabis as a gift with a note?
Yes! During checkout, you can add a custom message, and we’ll include a handwritten card in the package. Sending cannabis gifts is a popular option for birthdays, celebrations, or just because you care.
What shipping methods do you offer?
We offer both standard and expedited delivery. Local delivery may also be available in select areas. Orders over $150 CAD qualify for free shipping, making it even easier to stock up on your favorite products.
What should I do if my package is damaged?
If your package arrives damaged, please email us a clear photo within 24 hours at [email protected]. Include your order number, and our team will review the issue and provide a resolution, which may include a replacement or store credit.
How do I request help for a late or missing order?
Contact our dedicated customer support team at [email protected]. Please provide your order number and details, and we’ll investigate promptly to ensure you’re satisfied.
How to Place an Order at Cheap Bud
Ordering cannabis online is simple! Follow these steps:
- Browse our cannabis flower, edibles, concentrates, or accessories.
- Add your desired products to the cart.
- Go to checkout, fill in your shipping details, and complete your order.
- Follow the Interac E-transfer payment instructions provided.
- Wait for the confirmation email and tracking number — your order is on its way!
Shipping, Delivery, and Packaging Details
We ship orders in discreet, unmarked packaging to ensure privacy. Most orders are processed within 1–2 business days and shipped via Canada Post or equivalent carriers. Remember: we currently only ship within Canada. For delivery guidelines, visit Canada Post’s official support page.
Additional FAQ Topics
Do you accept returns or exchanges?
Due to the perishable nature of cannabis products, all sales are final. If you encounter any issues, such as receiving incorrect or damaged items, contact us immediately.
What payment methods do you accept?
We accept Interac E-transfer. Instructions will be provided after checkout to help you complete your payment securely.
Can I track my order?
Yes! You’ll receive a tracking number by email once your order has been shipped.
For more details, check out our Returns and Exchanges page or visit Canada Post’s delivery FAQ for external shipping information.
Still Have Questions?
If your question isn’t covered in this FAQ, don’t hesitate to contact our customer service team at [email protected]. We’re here to help with any concerns, special requests, or detailed cannabis product inquiries.
More About Our Cannabis Products
At Cheap Bud, we believe that informed customers have the best experience. That’s why we provide detailed product descriptions, lab results where available, and helpful recommendations on how to store and use cannabis products safely. Whether you’re curious about THC vs. CBD, how to choose the right strain, or how to maximize freshness, our team is here to guide you. We also regularly update our FAQ to reflect customer feedback and common inquiries, ensuring you always have access to the most up-to-date cannabis shopping information available online in Canada.